A POPI manual is a document that is legally required of most companies under the Protection of Personal Information Act, and at its core explains how the company obtains and processes people’s personal information. This manual has been specifically drafted in compliance with the relevant laws and regulations, and clearly states what personal information is collected, the purpose for which that personal information has been collected, how that information is treated and secured, the legal purpose for which the information is processed and more. The Manual also lays out clear guidelines on how a person can object, withdraw, amend or delete their personal; information held by the company in question.

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