A PAIA manual is a document that is legally required of most companies under the Promotion of Access to Information Act, and at its core explains how the practice accesses and processes people’s personal information. This manual has been specifically drafted in compliance with the relevant laws and regulations, including the HPCSA Rules, and sets out the procedure’s to be followed when requesting information held by the specific practice in question. This manual is suitable for the use of an incorporated practice.

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